My Site Is Broken
Sometimes when you start tinkering with WP Rocket’s settings, you may notice missing images or other display issues on your site. These issues are usually easy to fix.
Deactivating WP Rocket completely is usually not necessary.
In this article
- First disable ALL settings in WP Rocket, particularly EVERYTHING on the File Optimization tab, and LazyLoad on the Media tab.
- Then clear the cache and test your site again. It's best to open your site in a private/incognito browser window where you’re not logged in as a WordPress user.
- If the problem resolves, you can turn the options back on one by one, clearing the cache and testing again each time to determine which option has caused the problem.
Sometimes the solution is to leave an option disabled. This is due to the modular nature of WordPess itself—no plugin can be expected to work with all possible combinations of themes and other plugins. Disabling options for file optimization can lower the performance score for your site, but usually has minimal impact on loading time.
Fix issues related to LazyLoad
If the problem is related to Media→ LazyLoad, you can disable LazyLoad per page as described in this guide:
Issues related to CDN
If the issue is related to missing images, and neither of the above steps works, the problem might be related to your CDN if you are using one.
Still no luck? Send us a support message right from your settings page!
Please be as specific as possible, include URLs where we can see the issue, and describe what you expected to see, and what you saw instead.