WP Media acquired by group.ONE: your questions answered
WP Media is joining group.ONE. We understand that our customers may have some questions regarding how this acquisition affects their business and experience with our products. Here are our answers below.
What will happen to my license/subscription?
You'll be able to continue to use your WP Rocket license, Imagify or RocketCDN plans as usual. No changes are being made.
Will your refund policy remain the same?
Will I still be able to access Support?
Absolutely. Support will still be available:
- for WP Rocket: through our support service and technical documentation
- for Imagify: through our support service and technical documentation
Will your products continue to be updated?
Yes, the team will continue to develop and maintain WP Rocket, Imagify and RocketCDN.
Will prices change?
No, our pricing structure will remain the same for now.
Will my license/subscription renew at the end of my current subscription period?
Yes, the billing process will remain exactly the same.
I'm a WP Rocket affiliate, what does this mean for me?
The affiliate program will not be changing, and you'l be able to continue to earn a commission for your referrals.
What will happen to the WP Rocket team?
Our entire team, including the co-founders, will stay the same. We'll continue to hire talented people to help us make the web faster.