How can I get a refund?
For the WP Rocket plugin, you can use the automatic refund option on the Billing - WP Rocket page by clicking on the Get refundedo ption as shown below:
A form will pop up and:
- You can choose to be directly refunded by following the short next steps and that's it, your order will be automatically refunded.
- You can also choose to ask for help before getting a refund.
The link is displayed only for orders under the 14-days refund policy.
Within the first 24 hours after you've paid for the premium version of the Rocket Insights Add-on, you can use the Get refunded button option in the Billing - Rocket Insights tab to get a refund automatically.
After this, and within the next 14 days, you can contact support to get a refund for the Rocket Insights subscription.