How to cancel RocketCDN subscription?

Deactivate to troubleshoot or Cancel?

Canceling your RocketCDN subscription will stop your current access to RocketCDN, for you and for our support.

If you notice something wrong with RocketCDN and need to troubleshoot or reach support for help, just untick the Enable Content Delivery Network option from the CDN tab, and hit the Save Changes button:

This will allow you to deactivate RocketCDN on the frontend of your site and reactivate it when the issue will be fixed.

Note: In that case, your RocketCDN subscription will still be active and the payments for this subscription will continue.


I want to cancel it...

Please consider that:
If you cancel after the billing month has already started, you will be charged for the full month
• Our support team won’t be able to reactivate it or to help you with this subscription anymore
• You'll have to re-subscribe to RocketCDN, if you want to use it again.

... and WP Rocket is still installed and active:

If you’re OK with these conditions and  you want to stop your RocketCDN subscription, in the WP Rocket settings, go to the CDN tab, then click on the  Manage Subscription link and follow the prompts:

... but WP Rocket is not installed on my site anymore:

Please contact our support team, we will cancel the subscription for you ;)

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.