Why I can’t update to the last version?

Sometimes you can notice that a new version is available in our changelog, but you can't see the update notification yet on your website.

Don't worry, this is expected and you will be notified through the plugin when the new version is available for your account. There is no need to open a support ticket 😇.

WP Rocket has a process of staggering the release of new major versions of the plugin (and sometimes for minor versions as well). This means that we will make a new version available to a small percentage of randomly selected customers before it is fully released for all customers. We do this to get feedback on the release and ensure there are no unforeseen issues that we did not find in our testing process. The percentage is increased over time depending on our level of confidence. 

Usually, the staggered release will last 1-2 weeks before going into a full release and becoming available to all customers.

If the latest version available to you does not match the latest version on our changelog, this is probably the reason why.

Once a new release is available to everyone we send an announcement email, and you can always check our blog or Twitter for the release announcement.

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